Refund policy

30-Day Return Policy:

• At Vagitight, we want you to be completely satisfied with your purchase.
• If, for any reason, you are not happy with your item.
• We offer a hassle-free 30-day return policy from the date you receive your order.

Eligibility Criteria:

• To be eligible for a return, your item must be in its original condition - unworn, unused, with tags, and in the original packaging.
• Ensure you have the receipt or proof of purchase handy.

Returns
Accept returns for both defective and non-defective products

Exchanges
Accept exchanges

Product condition
New only

Window
30 days

Method
By mail

Return label
Customer responsibility

Restocking fees
No cost

Refund processing time
10 days

Initiating a Return:

• To start a return, simply go to account.vagitight.com and initiate a self serve return or contact us at support@vagitight.com
• We'll provide you with the return address and a shipping label for your convenience.

Return Process:

•  Once your return is accepted, we'll send you a return shipping label and clear instructions on how and where to send the package.

Damages and Issues:

•  Upon receiving your order, please inspect it promptly.
• If you discover any defects, damages, or receive the wrong item, contact us immediately at support@vagitight.com so we can address and resolve the issue promptly.

Non-Returnable Items:

• Certain items cannot be returned, including perishable goods, custom products, and personal care items.
• Feel free to reach out if you have questions about the eligibility of your specific item.

Sale Items and Gift Cards:

• Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges:

• For a faster resolution, consider returning the item and making a separate purchase for the desired product.

Refunds:

• Once we receive and inspect your return, we'll notify you of the approval status.
• If approved, the refund will be processed within 7 business days to your original payment method.
• Please note that processing times by banks or credit card companies may vary.

Return Shipping Responsibility:

• We will provide a free shipping return label automatically through your account or through email.

Questions or Concerns:

For any questions or concerns regarding your return, contact us at:

Customer Support Team

Phone: +1 801-755-9988

Email: support@vagitight.com

Address:  6806 South Elemeta St, Tampa, FL 33616, United States.

We're here to assist you!